Arooga's Grille House & Sports Bar is Hiring a Host/Hostess Near Mechanicsburg, PA
Description: Warmly greets guests as they enter the restaurant, accommodating any special needs Answers and addresses all phone calls directed to host/ess stand in a courteous, professional and timely manner Asks if it is guests' first time, and if so, alerts manager Calculates approximate wait time and manages guests' expectations when there is a wait Thanks guests as they leave and invites them to come back Confirms guest reservations the morning of their reservation Performs other functions as time permits and as necessary including, but not limited to, rolling silverware, cleaning entryway, seating Advises a Manager of any guest complaints Weekend, Evening and Holiday work are required Requirements: Excellent interpersonal and telephone skills Reading, writing, verbal communication, and simple math skills required Has thorough knowledge of restaurant hours, offerings, special events, etc Ability to exercise good judgment when resolving problems Ability to remain calm and outgoing under pressure Attention to detail Able to respond in emergency situations to avoid imminent dangers to self and others Be able to find or have a reliable source of transportation